Main purpose of the role
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.
Ideal candidate
2 years experience in a customer service facing role is desirable
Ability to work as part of a team in a fast-paced environment, multi-task under pressure
Ability to organise work, delegate responsibilities and support team members in the store
Main duties
Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
Set the standard for other employees in relation to rotation, merchandising and facing off
Assist in the induction, training and development of employees
Deal with all customer queries efficiently, professionally and consistently with store policy
Engage with new initiatives and embrace new ways of working
Location and schedule
The positions are full time (40 hour week) and as the business operates on a 7 day basis, days of work will be between Sun-Sat.
Opening hours are between 7am and 8pm Monday to Saturday and 8am-7pm Sunday.
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