BROTHERS OF CHARITY SERVICES IRELAND NATIONAL ICT DEPARTMENT POST OF PERMANENT FULL-TIME PROJECT MANAGER - ROSTERING AND TIME AND ATTENDANCE SYSTEM JOB REF: 82106 ETHOS The core values of our Services have always been the dignity and humanity of each person. How these are expressed has evolved over time with our greater understanding of the rights of all people with a disability, with the changing hopes and expectations of the individuals and families with whom we work, and with the growing expertise of all associated with our services. MISSION We aim to support each person with an intellectual disability associated with our Services to live the fully integrated holistic life to which each aspires as a family member, as a member of a local community and as a citizen of Ireland. We strive to provide such services and supports as will assist each in achieving these goals. BACKGROUND BOCSI has consolidated its primary information technology infrastructure and business application systems (Finance, Human Resources and Persons Supported Systems) over the past 3 years. A national datacentre has been deployed, and systems are being migrated from each region. Further, the key finance and HR systems have been migrated to SQL with further integration work required. Some legacy Microsoft Access based applications remain which run the Client Support Systems. The organisation currently operates across five distinct regions, each with non-standardised processes and reliance on paper-based timesheet systems. Payroll is managed through a custom-developed in-house system, which will receive data inputs from the new Rostering and Time and Attendance System. PRIMARY PURPOSE OF ROLE We are seeking an experienced and people-oriented Project Manager initially to lead the implementation of a new rostering and time and attendance system across the organisation. This is a high-impact role requiring a hands-on leader who can guide the project from planning to rollout, while engaging stakeholders and supporting frontline services through the change. In addition to project leadership, the Project Manager will be responsible for delivering training and on boarding support to staff, ensuring the system is well understood and fully embedded across all service areas. The project manager will work with teams across all five regions and will be required to support staff for key meetings in person and via teams, The role reports directly to the National Head of ICT with dotted lines to the Rostering and Time and Attendance Steering Committee, which comprises two Directors of Services, Head of Finance and Head of HR. The Project Manager will meet periodically with the Steering committee to review project rollout. This role is a vital step to guaranteeing the successful adoption and rollout of the Rostering and Time and Attendance System throughout the organisation eliminating the inefficiencies of excel time recording and paper-based systems and centralised time recording of data. This system will provide real-time access to reporting including European Working Time Directive information, reduce errors, and save front line managers and admin staff time. Importantly, having all regions' data on centrally managed digital systems enhances reporting for regulatory bodies, ensuring accurate, comprehensive, and timely compliance. Following the successful completion of the Rostering and Time & Attendance (T&A) project, this role will transition to support a range of payroll and finance-related initiatives. These include, but are not limited to, contributing to the implementation of HSE's National Integrated Staff Records and Pay Programme (NiSRP) system, reviewing and refining existing payroll processes to drive efficiency and compliance. The role will also involve close collaboration with ICT to ensure timely and effective integration of system changes. REPORTING/RESPONSIBLE TO: The role reports to the National Head of ICT. QUALIFICATIONS Bachelor's degree in Business Administration, Human Resources, Information Systems, or related field. EXPERIENCE The person selected must have: Proven experience in project management, ideally involving implementation of systems, software, or operational change in a complex environment. Excellent people and communication skills - able to inspire, influence, and support staff at all levels through change. Strong experience working with or supporting frontline services, preferably in a healthcare, public sector, or operational setting. Demonstrated ability to design and deliver training, both in group and one-on-one formats. High level of IT literacy, with a good understanding of how systems are used in rostering, scheduling, or attendance tracking. Exceptional organisational skills, with the ability to manage competing priorities and work to tight deadlines. Proven experience collaborating with senior leadership to define project priorities, communicate key milestones, and manage risks and expectations throughout the implementation of complex payroll systems. Excellent planning, time management, and organizational skills to prioritize work, manage multiple projects, and meet deadlines. Strong analytical and problem-solving skills to troubleshoot issues and find effective solutions. Ability to adjust to shifting priorities, work under pressure, and respond flexibly to emerging needs in a fast-paced environment. Experience leading and motivating teams and have experience of working as a member of a team. The following are desirable but not essential: Relevant training or project management certifications (e.g., Train-the-Trainer, Project Management Professional) are advantageous. Knowledge or experience of payroll systems and processes - not essential, with opportunity to learn on the job. Experience in implementing or supporting rostering, time and attendance, or HRIS platforms. Familiarity with change management principles. Experience in healthcare or regulated service environments. REMUNERATION Department of Health Grade VII (Clerical) salary scale (01/03/2025) - €59,419 to €72,067 per annum. After three years on the maximum point, a Long Service Increment applies bringing the annual salary to €74,650 gross basic per annum. After a further three years another Long Service Increment applies bring the annual salary to the maximum of €77,243 per annum. WORKING HOURS The normal working week will be a 70-hour fortnight; however, flexible hours including weekends and evenings may be involved on occasion. Starting and finishing times will be notified to, and agreed with, the appointee from time to time by the CIO. These times may be outside 'normal' operational times and must be approved by your manager. TRAVEL The person appointed must provide his/her own car and must furnish an indemnity from Insurers in favour of the employer. Travelling expenses at the appropriate rate will be paid in respect of travel necessarily performed in the discharge of duty. The successful candidate will be based in one of the five regional head offices. The Brothers of Charity Services is an equal opportunities employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.