Job Ref: DAL2436
Branch: Clayton Hotel Ballsbridge
Location: Clayton Hotel Ballsbridge, Ballsbridge
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 03/08/2025
Closing date: 05/09/2025
Meetings and Events Executive
Kickstart your career with us at Dalata Hotel Group This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group
Reporting directly to the Meetings Events Manager, you will be responsible for maximising the sales potential and achieving the meeting room sales budget of the hotel.
Benefits
* Free employee meals on duty
* 50% Off FB in all properties
* €/£60 employee rate on rooms for all Dalata owned hotels
* 30% off rate for your Friends Family
* Extra AL day for every year worked (5 days to a maximum of 5 days)
* Employee Assistance Programme.
* Cycle to Work Scheme/Transport Schemes
* SAYE (Save As You Earn Scheme)
* Pension access (Ask your HR Manager for local pension information)
* Development Opportunities through our Dalata Academy- support your career journey
* Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Your Responsibilities:
* Handle inquiries related to Meetings, Events and Weddings through telephone, email, and web platforms.
* Complete inquiry forms and send quotations, followed by contracts for each business opportunity.
* Accurately process, distribute, record, and file all client correspondence, including contracts, quotations, confirmations, and cancellations, and ensure appropriate follow-up.
* Meet all client needs and manage accounts for all meeting room, wedding and event clients.
* Post all meeting room charges and issue receipts to clients.
* Monitor competitor meeting room offerings.
* Conduct weekly telesales to acquire new business opportunities.
* Manage and maintain up-to-date databases.
* Provide weekly and monthly reports on account performance and general activity.
* Demonstrated excellent organisational skills and attention to detail.
* Attend the Wedding Showcase in RDS to help drive brand recognition and generate wedding enquiries.
* Maintain existing client accounts and generate new business from these accounts according to agreed targets.
* Assist in conducting site inspections of the property for prospective clients and wedding couples.
* Gather and manage feedback from clients, ensuring effective communication with other departments as needed.
* Support negotiations with clients to maximise revenue while meeting their needs.
* Assist in finalising bookings and upselling where possible to enhance revenue potential.
* Participate in managing inquiries from third-party platforms as needed.
What You Will Need:
* An interest in events and the hospitality industry.
* 1-year previous event sales or coordinating experience in a hotel or venue is advantageous, but not essential.
* Experience with Opera System is advantageous but not essential.
* Experience within the hospitality industry is advantageous but not essential.
* Experience working with customers.
* An excellent command of the English language
* Possess the ability to see an opportunity and act on it to secure revenue for the Hotel.
* Strong selling and interpersonal skills.
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please
Our beautiful hotel is located in Dublin 4, a short distance to the city centre. At Clayton Hotel Ballsbridge, not only is the best of Dublin waiting for you, it's your piece of tranquillity only a short distance from the city centre. Located beside the RDS in Ballsbridge, one of Dublin's more luxurious areas, it's a place that has everything from food, culture, to entertainment. If you want to see even more of Dublin, our stunning Victorian building is conveniently located within a short distance to both the city centre and Sandymount DART station, giving you access to a world of sights, shops, restaurants and hidden gems – and, with on-site parking for our guests, you can enjoy even more of what the area has to offer.