Company Description
COS offers a wardrobe of ready‑to‑wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You will provide high‑level service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
Previous experience in customer service and familiarity with fabrics are nice to have, but not mandatory.
Qualifications
* Customer‑focused: enjoy engaging with people and commitment to delivering excellent service.
* Adaptable and flexible: comfortable navigating change and adjusting to shifting priorities or schedules.
* Action‑oriented: proactive and driven to take initiative and get things done.
* Strong communicator: genuine interest in people and active listening to understand their needs.
* Eager to learn: open to feedback and always looking for opportunities to grow and develop.
* Brand enthusiast: passion for the brand and collection, sharing enthusiasm with customers.
* Schedule flexibility: willing and able to work varied hours, including evenings and weekends.
* English language skills.
Preferred
* Understanding of store operations & customer service skills from previous retail experience.
* Confident in offering customers advice on fashion trends, materials, sizing etc.
Additional Information
This is a part‑time position with a contract of 12 hours a week. Please apply by sending your CV in English as soon as possible. Due to data policies, we only accept applications through the career page.
Benefits
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in‑store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
Seniority level
Not Applicable
Employment type
Part‑time
Job function
Retail
Location
Limerick, County Limerick, Ireland
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