Job Description
The Data Centre Security Manager is responsible for overseeing the security of data centres in Europe and Israel, collaborating closely with the Advanced Security System Engineer Team.
This role involves developing a toolkit that showcases an AI solution targeted at fintech, utilizing textual data from official sources to supplement financial analysis.
Responsibilities include:
* Managing chat queues, phone communications, generating/troubleshooting tickets, handling incoming chats, and providing support to customers.
* Driving security awareness campaigns aimed at enhancing security vigilance and effectiveness.
* Managing workflow ticketing and extraction/development of performance metrics.
* Configuring physical security devices including cameras, readers, and panels.
* Supporting daily operational security across a data centre campus.
* Distilling overarching security strategy into daily tactics to reach management goals.
Requirements
To be successful in this role, candidates should have:
* 1-5 years experience in Data Centre operations room/centre.
* Exposure to Physical Security operations.
* Configuration of security devices including cameras, readers, and panels.
* Excellent customer service skills.
PREFERRED QUALIFICATIONS
While not required, the following qualifications are highly desirable:
* Experience managing chat queues and troubleshooting tickets.
* Understanding of how to configure physical security devices including cameras, readers, and panels.
* Experience working in a data centre environment.
* Experience working in a SOC environment.
* Certification for Lenel OnGuard programming.