Director, Inventory Management, Pharmacy Care Services (PCS)
Dublin / Letterkenny
Optum is a global organisation that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Position Summary
As a Fortune 5 business, we are one of the world's leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.
Primary Responsibilities of the Director, Inventory Management, Pharmacy Care Services (PCS)
This individual will be responsible to deploy a new demand forecasting and supplier collaboration system
Requires a deep knowledge of the S&OP process, forecasting systems, inventory planning, and matching demand with supply
Develops and executes a clear demand planning strategy for the business and manages a high‑performing team charged with all aspects of demand planning
Partners with the business leaders to develop a thorough understanding of clients, members, market dynamics, trends, and marketing strategies and tactics designed to drive the demand forecasting process effectively and achieve business objectives
Ensures the demand planning process is in place to deliver the business plan with operational excellence
Has process ownership building aligned plans for products including life cycle, seasonality, new and lost business volume, and new product launches
Engages business leaders in resolving strategic demand issues through in‑depth analysis and marketplace assessment to understand the risk/benefit trade‑offs between various approaches and opportunities
Acts as a key liaison between the executive leadership team and operational teams
Leads and supports sustainable process improvement by diagnosing complex business problems and providing recommended plans to deliver process improvements through the implementation of Lean Six Sigma Principles
Business ownership of all demand and supply planning systems as well as Procure‑to‑Pay system functionality and improvements
Facilitates and owns the S&OP monthly cycle
Works closely with operations, fulfillment, and procurement teams to optimise inventory levels and minimise lead times
Leads the implementation of advanced planning applications such as Kinaxis
Implements forecasting tools and methodologies to improve accuracy
Implements supplier collaboration tools and methodologies to improve service levels and reduce out‑of‑stocks
Leads the supplier collaboration process: works with each supplier to develop, implement, and execute a supplier collaboration process appropriate for that relationship
Provides leadership and subject‑matter expertise to teams across the global sites as it relates to SIOP, materials planning, inventory management, and supplier collaboration
Directly supervises and provides best‑practice training to Demand Planners and Analysts, initiating continuous improvement programs focused on inventory optimisation with cost reduction
Leads, manages, and develops the Demand Planners and Senior Analysts including goal setting, performance review, hiring decisions, culture, etc. in support of job satisfaction, retention, and career development
Develops functional, market‑level, and/or site strategy, plans, production and/or organisational priorities
Identifies and resolves technical, operational, and organisational problems outside the own team
Required Qualifications of the Director, Inventory Management, Pharmacy Care Services (PCS)
Proven experience in forecasting and supply chain, preferably within healthcare or pharmaceuticals
Extensive experience leading people and managing teams
Experience with demand planning software
Experience in and/or exposure to S&OP, SIOP, or CPFR processes and procedures
Experience with aspects of the supply chain, including planning, fulfilment operations, purchasing, warehousing, and inventory management is ideal
Experience in change management and work redesign initiatives
Preferred Qualifications of the Director, Inventory Management, Pharmacy Care Services (PCS)
Bachelor's degree or equivalent experience
Familiarity with forecasting software platforms
Advanced level of Excel
Exceptional analytical and problem‑solving skills
Highly collaborative leadership style and excellent facilitation skills
Ability to lead effectively and handle conflict in a cross‑functional integration role
Solid influence management skills
Ability to manage cross‑operating group/cross‑functional resources without the use of direct reports
Ability to interact with various levels of the organisation
Ability to communicate within all levels of the organisation
Leadership Competencies of the Director, Inventory Management, Pharmacy Care Services (PCS)
Ability to be a strategic thinker with a results‑oriented mindset
Skilled in influencing and building consensus across senior leadership
High emotional intelligence and situational awareness
Ability to lead through change and foster innovation
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are applying. Proof will be required to support your application.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes—an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug‑free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.
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