Job Description
A distinguished career opportunity awaits for a skilled Senior Wellness Director to join our esteemed resort destination in Ireland.
The ideal candidate will possess a deep understanding of luxury resort operations, delivering exceptional service and creating memorable experiences for guests.
Key Responsibilities
* Establish high standards of etiquette and service in guest and staff interactions.
* Execute spa objectives across operations, finance, people management, and marketing.
* Direct day-to-day spa operations, ensuring all standards are followed.
* Train and manage a team of dedicated spa professionals, promoting accountability and alignment with business goals.
* Monitor daily activities, address issues promptly, and strive for excellence.
* Stay updated on spa services, pricing, schedules, specials, and competitor offerings.
* Lead by example, demonstrating proper etiquette and professionalism.
* Communicate housekeeping and maintenance needs, ensuring prompt action.
* Support team members in all aspects of business operation.
Requirements
The successful candidate will possess:
* Previous leadership experience in the Spa & Wellness field required.
* Flexibility and willingness to work shifts.
* A deep understanding of luxury hotel operations.
* Ability to work independently.
* Excellent communication skills with fluent English.
* Outgoing personality and confidence when interacting with customers.
* Previous experience in a similar role in a 5-star resort.
* A structured approach to work planning.