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Medical secretary/receptionist

Cork
The Redmond Clinic/Rose Clinic
Medical secretary
€3,600 a year
Posted: 28 August
Offer description

* 1. Managing Appointments and Scheduling:
* Scheduling patient appointments within our clinics.

2. Patient Records and Documentation:

* Maintaining accurate patient records, including personal information, medical history, and treatment details.
* Updating and organizing medical records in both paper and electronic formats.
* Ensuring confidentiality of patient data by adhering to privacy laws and regulations.
* Handling medical forms.

3. Medical Billing and Coding:

* Processing patient billing information.
* Taking payments

4. Communication and Correspondence:

* Answering phone calls and emails from patients, healthcare providers, and other professionals.
* Relaying messages between patients and medical staff.
* Corresponding with surgeries, doctors' practices, and other facilities for test results and referrals.
* Writing and sending letters, reports, or memos as needed.

5. Managing Office Supplies and Equipment:

* Ensuring that the office has necessary supplies, including medical forms, equipment, and stationery.
* Ordering and maintaining supplies in an efficient manner.

6. Supporting Medical Staff:

* Assisting doctors, nurses, and management with administrative tasks.
* Preparing patient charts for appointments, ensuring all necessary documents are ready.
* Helping with other tasks as directed, such as preparing consent forms or collecting medical histories.

7. Managing Patient Flow and Office Organization:

* Greeting patients upon arrival and directing them to the appropriate area.
* Ensuring that patient waiting areas are organized and comfortable.
* Checking in patients and verifying their personal and insurance information.
* Monitoring patient flow to ensure appointments stay on schedule.

8. Medical Transcription:

* Transcribing medical notes from healthcare providers, either by typing directly from audio recordings or handwritten notes.
* Ensuring all medical transcriptions are accurate and formatted correctly.

9. Handling Billing Queries and Financial Inquiries:

* Addressing patient inquiries about bills and payments.
* Assisting with payment plans and financial arrangements.

10. Legal and Regulatory Compliance:

* Ensuring that all administrative processes comply with healthcare laws and regulations.
* Keeping track of updates in health regulations and implementing necessary changes in the office practices.
* Sending reminders/calling patients about their upcoming appointments.
* Handling cancellations and rescheduling appointments when necessary.

Job Types: Full-time, Part-time, Permanent

Pay: €15.00-€18.00 per hour

Education:

* Leaving Certificate (preferred)

Experience:

* Desktop administration: 2 years (required)

Location:

* Cork, CO. Cork (required)

Work Location: In person

Application deadline: 06/09/2025

Reference ID: Admin

Expected start date: 01/09/2025

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