About IntercomIntercom is an AI‑customer‑service company dedicated to helping businesses provide exceptional customer experiences. Our AI agent Fin is the most advanced customer‑service AI on the market, enabling always‑on, impeccable support and transforming how enterprises scale their customer assistance. Fin can be combined with our Helpdesk into the Intercom Customer Service Suite, offering AI‑enhanced support for complex, high‑touch queries.Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets the new standard in customer service. We push boundaries, build with speed, and consistently deliver incredible value to our customers.OpportunityAs an Enterprise Account Executive focused on selling Fin, you will play a pivotal role in revolutionizing how enterprises scale customer support. You will drive the growth of our transformative AI solution in the up‑market segment, acting as a key partner to businesses as they reimagine their support strategies.ResponsibilitiesChampion AI transformation: Drive adoption of Fin, helping enterprise clients unlock AI‑powered automation and scale.Full‑cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative, tailored approach.Customer advocate: Collaborate with Product, Marketing, and other teams to refine and enhance the AI‑agent offering.Tailored AI demonstrations: Create and deliver customized demos that showcase Fin’s unique value.Revenue focus: Provide timely forecasts and maintain clear visibility into the sales pipeline and performance.Team growth: Mentor peers, share best practices, and lead innovative projects to elevate the sales team.Qualifications8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.AI expertise: Familiarity with AI‑powered solutions, customer engagement tools, or support automation products is a strong advantage.Quota achiever: Consistently meeting and exceeding sales targets.Strategic communicator: Exceptional written and verbal communication skills, with the ability to articulate complex AI solutions clearly.Solution‑focused: Thrives in a fast‑paced, dynamic environment, managing opportunities across diverse industries.Customer‑centric mindset: Builds trust and creates value in competitive sales landscapes.Growth‑oriented: Demonstrates intellectual curiosity, ambition, and a commitment to personal and team development.BenefitsCompetitive salary and equity in a fast‑growing start‑up.Weekly served lunch plus a fully stocked kitchen with snack options.Regular compensation reviews and performance‑based rewards.Pension scheme with a 4% match.Life assurance and comprehensive health and dental insurance for you and your dependents.Flexible paid time off policy.Paid maternity leave and 6 weeks of paternity leave for fathers.Cycle‑to‑Work Scheme including secure bike storage.Standard MacBooks, with Windows options where required.PoliciesIntercom embraces a hybrid working model, requiring employees to be in the office at least three days per week. We foster a radically open and inclusive culture, avoiding divisive topics to maintain a safe, cohesive environment. Employees may express personal opinions on social platforms during personal time, but we do not discuss social or political issues in official communications.Intercom is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, or any other legally protected category.To apply, join our Talent Community for updates on similar opportunities.
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