Overview
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment during the weekends. To deliver on key store targets (sales and profitability) through effective management of people and operations.
Qualifications
* Minimum 1 year experience in a customer service facing role
* Good knowledge of Microsoft Office (Excel, Word)
* Experience balancing cash/tills
* Highly driven with a strong work ethic
* An understanding of how to achieve KPIs and targets
* Commerciality and brand awareness
* Passion for grocery retail
* The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
* The ability to organise work, delegate responsibilities and support team members in the store
Main duties
* Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
* Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
* Liaise with the weekday management/supervisors on any changes to layouts and ensure changes are correctly implemented
* Set the standard for other employees in relation to rotation, merchandising and facing off
* Assist in the induction, training and development of employees
* Deal with all customer queries efficiently, professionally and consistent with store policy
* Engage with new initiatives and embrace new ways of working
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