Raphoe Medical Practice is seeking a highly motivated and dynamic individual to join our team as a Medical Secretary/Receptionist. The ideal candidate will be proactive, reliable, hardworking, and capable of handling multiple tasks with precision. They must have excellent customer service skills, a high level of attention to detail, and the ability to work independently. The role also require strong organisational abilities, a passion for technology and continuous improvement and excellent English writing and communication skills.Key Responsibilities:Managing patient appointments and schedules efficiently.handling administrative tasks, including scanning, filing, correspondence and record keeping.Ensuring the smooth operation of medical software such as Helix Practice Manager and be familiar with the Irish Health SystemProviding exceptional customer service to patients.Facilitating the integration of new technologies to improve office workflows.Working closely with healthcare professionals to co-ordinate patient care.General administration dutiesPreferred Qualifications and skills:Proven experience as a medical secretary or in a similar administrative role within the healthcare sector is desirableUse of a carFull Driving LicenceProficiency in medical software (desirable but not essential)Exceptional organisational multitasking skillsHigh level of accuracy and attention to detailAbility to work independently and proactivelyOutstanding written and verbal communication in EnglishCustomer service expertise with a patient- focused approachStrong work ethnicA mindset geared toward continuous learning and improvementAll applicants must be currently eligible to work in Ireland.Shortlisting applies and only candidates who are successful for interview stage will be contacted.Job Type: Full-timeExpected hours: 36 per weekWork Location: In person