As a seasoned professional, you will oversee daily hotel operations to ensure seamless and efficient service delivery across all departments. You will work closely with the Operations Director to drive strategic planning and budget optimization.
This full-time position involves working 45 hours per week over 5 days, including weekends and public holidays. Your primary objective will be to lead and motivate departmental managers and staff, fostering an environment that supports training and development.
About the Role:
* Spearhead daily hotel operations to guarantee smooth service delivery.
* Collaborate with the Operations Director on tactical planning and operational budgets.
* Develop and implement effective strategies for people management and operational excellence.
* Drive sales initiatives in partnership with Sales & Marketing teams.
* Ensure compliance with Health & Safety HACCP standards and company regulations.
* Deliver exceptional guest experiences at all times.
Key Qualifications:
* 2–3 years of experience as an Operations Manager in a busy 3*/4* hotel.
* Strong knowledge of food & beverage sales/events and hotel systems.
* Proven track record in people management and achieving operational targets.
* Excellent communication organisation and leadership skills.