Full job descriptionWe are currently seeking an experienced Accommodation Assistant to join the team in Springhill Court Hotel. The ideal candidate will have a passion for detail and ideally with over 2 years experience in accommodation.If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you.Key AreasServicing guest rooms and public areas to the highest cleanliness standardsReplenishing guest supplies and amenities in line with hotel proceduresHandling linen, refuse, and guest laundry following hygiene and safety protocolsReporting maintenance issues, lost property, and DND rooms accuratelySupporting a positive guest experience through polite and attentive serviceEnsuring compliance with fire, health, and safety policies during everKey DeliverablesRoom & Public Area ServicingClean and service guest rooms to the required standardMaintain cleanliness of hallways, public restrooms, stairways, and other common areasReplace guest amenities and restock stationery, towels, and linens as neededClean carpets, hard floors, furnishings, and surfaces using appropriate techniquesRemove rubbish and dirty linen using trolleys and designated disposal pointsOperational Accuracy & SupportReport any maintenance or damage issues promptly to the Accommodation ManagerCommunicate room status (e.g. DND, no service, vacant) clearly and consistentlyEnsure trolleys are cleaned and stocked at the end of each shiftCollect and return food trays, keeping corridors clear and safeHealth & Safety & ProceduresFollow all hotel policies, including fire safety, manual handling, and hygiene standardsKnow emergency evacuation procedures and participate in drills and trainingKeep staff areas clean, organised, and hazard-freeRecord and hand over lost property items according to hotel policyPreferred ExperiencePrevious experience in hotel preferred but not essentialPositive, can-do attitude with attention to detailStrong communication skillsSelf-motivated, reliable, and team-orientedFlexibility to work early and late shifts, including weekendsJob Type: Full-timePay: €27,378.00-€29,406.00 per yearBenefits:Gym membershipWork Location: In person