Purpose of Position: NCI has specific purpose opportunities in our team of academic operations service staff who play a key function within the college.Have you got what it takes to succeed The following information should be read carefully by all candidates.This is a Fixed term contract and the successful candidate will work as part of a team, to achieve transparency, efficiency, and consistency across the NCI student, faculty, and staff experiences.Reporting to the Academic Operations Manager, your responsibilities will include coordinating the Schools' programmes, providing administrative support to the Schools and responding accurately and efficiently to student inquiries.Reporting to: Academic Operations Manager Key Relationships: Director of Student Registry Academic Operations Managers Deans of Schools Vice-Deans of Schools Programme Co-ordinators Programme Directors Faculty staff Associate Faculty staff Class representatives Students O ther departmental stakeholders Team Leads Key Responsibilities: Provide high-quality co-ordination support for programmes in the Schools.Provide a high quality of service to the students of the College.Respond professionally to enquiries from students, class reps and faculty on a range of issues.Effective interaction with other units in the College such as Student Services, Registrar's Office, Fees and Examinations.Deal appropriately with incoming calls.Ensure that all duties within the office are performed in a professional, efficient manner.Support the promotion of programmes to target audiences through all available communication channels.Ensure that College Policies, outlined in the QA Handbook, for programme management and delivery are adhered to.Provide Faculty with information regarding timetables, course notes, student numbers and location of lectures.Assist the Programme Directors in the production of examination results and broadsheets.Act as secretary to assigned Programme Committees.Introduce themselves to and regularly attend the class groups they support.Be alert to developing problems and raise to the appropriate level as soon as possible.Respond to and address student complaints.Check availability of resources e.g.Library, IT.Alert Faculty and Students to planned assessment schedules and deadlines.Assist in orientation and registration.Record and follow up on exam/assessment absence, medical records and attendance.Compilation and maintenance of all Programme material, module descriptors and distribution to the student body.Assist in the timetabling process of relevant programmes assigned.Assist with programme co-ordination for other programmes for other areas as required.Assist with assessment processes in the School.Accept and record receipt of projects and assignments.Provide administrative support for the College's formal student feedback mechanisms such as Class Rep meetings and student surveys.Provide cover for the academic operations team reception.Any other duties as assigned by the Senior Academic Operations Manager, Vice Deans or Dean.Key Attributes: Degree or equivalent qualification would be desirable.Knowledge of the Irish education system at third level would be an advantage.At least two years administration experience that demonstrates a planned, systematic approach to organisation of work.High proficiency in word processing, spreadsheets, e-mail, Power Point, and excel.Good communication skills
- written and verbal.Good Interpersonal skills.Attention to detail, deadline orientated and quality conscious.Database experience an advantage Flexible approach to work Excellent writing skills (draft letters, minutes, presentation etc.) Contract: 12 Months Fixed Term Salary: €31,059
- €43,485 (Administrator Salary Band) Annual Leave: 24 days per annum pro rata Hours: Full time Application Process: To apply, please e-mail your cover letter and CV both in PDF format ONLY, quoting reference number: NCI 1049 to: by 5:00 pm,9th January 2026.Note: The functions and responsibilities assigned to a Programme Coordinator member are based on the current stated role and objectives of the College.These functions and responsibilities may alter in line with any change in the role and objectives of the College.The successful applicant will be subject to Garda Vetting and must not have any convictions under the Sex Offenders Act 2001.The Importance of Confidentiality We would like to assure you that protecting confidentiality is our number one priority.
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