Ballyfin is a 5-star luxury country house hotel located in the heart of Ireland, at the foot of the Slieve Bloom Mountains. In 2024, we are proud to be one of only two Irish properties awarded 3 Michelin Keys by the Michelin Guide.
The Ballyfin Estate spans 614 acres and is renowned for its history, tranquility, and natural beauty. With only 20 bedrooms and a private one-bedroom Gardeners Cottage, the house is considered the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 years of development, Ballyfin offers an exceptional hospitality experience.
Skills and Attributes
* Attention to Detail
* Passionate about hospitality
* Creative Skills
Job Description
This is a full-time position, 5 days over 7. Hours are typically from 3 pm until closing, but flexibility is required. Hours are subject to change.
Responsibilities include (but are not limited to):
* Welcoming guests in a friendly and professional manner and making appropriate recommendations
* Having excellent knowledge of traditional and classic drinks, including cocktails
* Having comprehensive knowledge of wines and other beverages, including spirits, beers, and soft drinks; serving them according to Ballyfin's 5-star standards
* Preparing and setting up the pre-dinner drinks section with excellent presentation
* Managing stock levels and replenishing supplies as needed
* Keeping the bar area and equipment clean and presentable
* Taking accurate orders and answering guest queries about the menu or drinks
* Staying updated on dietary requirements
* Demonstrating a commitment to customer service excellence
* Anticipating guest needs to enhance service quality and satisfaction
* Providing professional, prompt food and wine service to the highest standards
* Training junior staff to improve their beverage knowledge
Additional qualities include:
* Well-presented and professional appearance
* Commitment to exemplary customer service and standards
* Fluent English with excellent verbal communication skills
If you are passionate, personable, and skilled, and ready to dedicate yourself to delivering the highest standards of service and personal attention, we want to hear from you!
Meet the Food & Beverage Team
Ballyfin, Co. Laois
Our team exemplifies professionalism, attention to detail, and exceptional customer service daily.
Benefits
* Health insurance
* Flexible schedules
* Professional development and growth opportunities
* Staff discounts
* Opportunities for advancement
* Attractive compensation package
* Employee recognition
* Employee referral bonus
* Free onsite parking
* Cycle to Work Scheme
Ballyfin Demesne is an Equal Opportunity Employer.
#J-18808-Ljbffr