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Service desk analyst

Dublin
TRIA
Service desk analyst
€45,000 - €65,000 a year
Posted: 18 September
Offer description

Senior Service Desk Engineer (Level 2)

Office 365 / Azure Active Directory (Entra) / Intune

Rate: Circa €250/day

Dublin ONSITE 5 days per week

6-month Contract (with potential for extension)

We are looking for a Senior Service Desk Engineer (L2 Engineer) who is passionate about technology and enjoys working in a dynamic, customer-focused environment.

This is a great opportunity to join a leading Managed Service provider that delivers cutting-edge technology solutions across infrastructure, networking, and security projects. The role is working onsite for one of their key clients in an end-user-facing role.

As a Senior Service Desk Engineer, you will support Microsoft products, including Office 365, ServiceNow, Azure Active Directory (Entra ID), Microsoft Azure, and Intune. You will provide high-level technical support for L2 tickets .

On top of this, they will need someone who has great communication and puts customer service at the heart of everything they do.

Key Experience required
:

* Must be proficient in supporting Microsoft technologies including: ­Office 365, Intune, SharePoint, teams, etc.
* ­Azure Active Directory (Entra ID)
* Experienced support engineer, who is comfortable working deskside and providing exceptional customer service

Nice to have:

* ServiceNow – if not they will provide training.

This is a fantastic opportunity to join a fast paced organisation with the opportunity for long term work.

Please apply using the links below

**Unfortunately sponsorship can't be provided on this occasion, only candidates with full right to work can be considered**

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