We are seeking a highly skilled Administrative Support Specialist to join our team. This role will play a crucial part in ensuring the smooth operation of our facilities and office support services.
Key Responsibilities:
* Deliver and maintain a high-quality facilities service across the site.
* Manage all aspects of the postroom, including incoming and outgoing mail, courier services, and internal distribution.
* Conduct regular inspections and checks across the site to uphold cleanliness, safety, and operational excellence.
* Coordinate and supervise contractors and vendors for facilities-related work.
* Support front-of-house services including reception and copy/print services.
* Monitor and order office supplies such as stationery, ensuring adequate stock levels.
* Assist in processing purchase orders and invoice validation related to facilities and office services.
* Provide first-line support to the helpdesk, including logging calls and handling service requests.
* Collate data and assist with monthly and quarterly facilities reporting and metrics.
* Support implementation of office moves, changes, and internal space planning.
* Maintain site documentation and records in compliance with internal policies.
* Track and review utilities consumption to support sustainability and energy management goals.
Required Skills & Qualifications:
* Experience in a facilities management or workplace services environment.
* A good understanding of building systems and administrative support functions.
* Comfortable managing service levels and contractor performance.
* A high level of professionalism and strong interpersonal skills.
* Able to multitask, prioritise workload, and meet deadlines in a fast-paced setting.
* Strong IT literacy, especially in Microsoft Office (Word, Excel, PowerPoint).
* A proactive attitude with a focus on continuous improvement.
* Strong written and verbal communication skills.
* Detailed-oriented with good problem-solving ability.
* Flexibility and willingness to support other tasks as required.
What's on Offer:
* A competitive salary.
* The opportunity to work with a respected employer.
* An inclusive and collaborative working culture.
* Training and professional development opportunities.
* A modern workplace environment with strong sustainability credentials.