Job Description: Food & Beverage Assistant
Position: Food & Beverage Assistant
Department: Food & Beverage
Reports to: Food & Beverage Manager
Overview:
As part of the Food & Beverage team at The Killarney Park Hotel, Food & Beverage Assistant play a vital role in delivering outstanding service to our guests across our dining outlets. This role involves providing professional, friendly, and efficient service, supporting day-to-day operations, and ensuring that all guests enjoy a five-star dining experience that reflects the hotel's reputation for excellence.
Key Responsibilities:
* Provide warm, attentive, and professional service to all guests in accordance with hotel standards.
* Set up, maintain, and clean food and beverage areas, including dining rooms, bars, function spaces, and service stations.
* Take orders, serve food and beverages, and ensure guest satisfaction throughout the dining experience.
* Collaborate closely with colleagues in both front-of-house and kitchen teams to ensure smooth service delivery.
* Communicate effectively with the Food & Beverage Manager and team regarding guest feedback, special requests, or service issues.
* Maintain high levels of cleanliness and hygiene in line with health and safety regulations.
* Follow all food safety, alcohol service, and hygiene protocols at all times.
* Support the preparation and delivery of events, functions, and special promotions.
* Assist with inventory checks, stock rotation, and restocking as directed.
* Adhere to grooming and uniform standards, maintaining a professional appearance at all times.
* Attend training sessions and team meetings as scheduled, actively participating in continuous improvement efforts.
Working Hours:
As per the rota provided, including evenings, weekends, and public holidays based on business needs.
Working Conditions:
This position involves working in a busy, guest-facing environment and requires excellent customer service skills, attention to detail, and the ability to stay calm and efficient during peak times. The role requires being on your feet for extended periods and a commitment to always providing an exceptional guest experience.
About The Killarney Park Hotel:
The Killarney Park Hotel is a 5-star luxury property, proudly a member of The Leading Hotels of the World, renowned for its exceptional hospitality, attention to detail, and commitment to excellence. As a valued member of the Food & Beverage team, you will contribute to a culture of world-class service, delivering memorable dining experiences and upholding the high standards our guests expect.
Job Types: Full-time, Part-time
Work Location: In person