KSN Energy is a market leader in the energy retrofit and sustainability market in Ireland. We have acted as Managing Agent for SEAI's energy reduction programs for 10 years and are integral to SEAI's objectives of delivering Ireland's Climate Action Plan. Due to the growth of SEAI's Solar Photovoltaic grant scheme KSN are seeking a Solar PV Scheme Inspections Manager.
As an office-based manager, you will be responsible for preparing weekly, monthly and quarterly reports for SEAI, reviewing appeals of inspector decisions, managing the field based staff and the PV technical team in the office, contributing to the technical standards of the PV scheme.
The role involves a blend of practical application and theoretical insight. The ideal candidate will be proactive and enthusiastic, demonstrating both strong teamwork skills and the ability to work independently.
Key Roles And Responsibilities
* Periodic reporting to SEAI on inspection results, numbers, and contractor performance.
* Observing and recommending improvements on the scheme
* Overseeing the accurate completion of all inspection documentation; whether on paper or electronic device
* Ensuring all inspector targets are met
* Overseeing the provision of energy advice/guidance by the technical team to applicants on the scheme
* Overseeing the provision of technical guidance to colleagues working on the scheme
* Overseeing the provision of technical guidance to contractors registered to complete works under the scheme
* Provide customer service in line with the agreed code of practice and quality standards
* Ensuring inspectors fulfil appointments made with homeowners through the helpdesk
* Attend training courses as necessary
* Complete requests as instructed by scheme management
* Adhere to the KSN Energy Code of Conduct and the policies in the company Handbook
* Monitoring and meeting delivery targets for year; measured weekly
* Organising and managing staff workload.
* Onboarding of new staff
* Measuring and monitoring inspections timelines, KPI's and SLAs
Essential Requirements
* FETAC Level Six qualification in a construction related discipline/trade – Electrician/Engineering
* Excellent knowledge of electrical installations, in particular Solar PV works
* Pleasant, friendly manner with an ability to work well in a team environment
* Working knowledge of Microsoft Office and Microsoft Windows essential
* Excellent verbal and written communication skills
* Ability to comprehend, capture and interpret basic customer information
* Strong powers of judgement and an ability to manage challenging customer situations
* Can flex with changing scheme requirements
* Dependability; following instructions & taking responsibility for actions
* Quality management; ability to promote and improve quality
* A high level of motivation
* Full, clean Driving Licence
Why join Us
Commitment to Climate Action
: Long-term alignment with Ireland's Climate Action Plan, including targeted staff training.
Career Development
: Excellent opportunities for growth, upskilling, and continuous professional development.
Generous Leave
: 20 days annual leave, plus company days, bank holidays, and public holidays.
Performance Rewards
: Competitive bonus
Supportive Environment
: Dedicated support network for your role.
Ongoing Learning
: CPD, training, and role-relevant courses provided.
Professional Support
: Company covers fees for relevant professional memberships.
Wellbeing Focus
: Access to a Mental Wellbeing Support Programme.
Tax-Saving Benefits
: Includes Bike to Work and other Employee Tax Saver Schemes.
Company Vehicle
: Provided as part of the role.