Career Summary:
We are seeking a seasoned Field Hardware Support Specialist to join our expanding team.
The ideal candidate will possess strong technical expertise in Delta V systems, with extensive experience working in the Life Sciences industry.
In this role, you will be responsible for troubleshooting field issues, conducting system updates, and providing knowledge transfer to site teams on hardware setup and configuration.
You will also liaise with site electrical contractors during investigations to identify root causes of issues and solutions.
Additionally, you will coordinate tasks to ensure timely delivery and communicate status with site teams and management.
Key Responsibilities:
* Troubleshoot field issues with hardware and communications sets (e.g. CHARMS, cabling, I/O configuration, Ethernet addressing)
* Complete system updates to correct issues identified under site change process
* Provide knowledge transfer to site teams on hardware setup and configuration
* Liaise with site electrical contractors during investigations to identify root causes of issues and solutions
* Coordinate tasks to ensure timely delivery
Requirements:
* 4+ years of experience with Delta V systems, preferably in the Life Sciences industry
* Bachelor's or Master's degree in a relevant field (e.g. engineering, computer science)
* Strong technical expertise in Delta V systems, including batch process control and automation
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced project environment
About Us:
We are a leading provider of digital transformation solutions to Life Sciences companies. Our team of experts has the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT, and IoT applications, infrastructures, and services.
We operate across 5 continents and have over 300,000 skilled employees. We partner with leading Life Sciences companies globally to provide performance improvements, reduced costs, and improved time-to-market.
We're looking for talented individuals to join our expanding team and contribute to our mission of improving everyday life through technology.