Sales Coordinator Job Description
We are seeking a highly organized and technically proficient Sales Coordinator to support our sales team. This role involves managing sales quotes, pricing, invoicing, and responding to customer inquiries, ensuring a seamless sales process from quote to delivery.
The ideal candidate will have a background in construction or engineering, with ability to read and interpret CAD drawings desirable.
* Prepare and manage customer quotations, ensuring accuracy in pricing, specifications, and timelines.
* Liaise with customers via phone and email to handle inquiries, provide updates, and resolve issues.
* Maintain and update pricing databases, quote logs, and customer records.
* Coordinate with the internal team to ensure timely processing of orders.
* Interpret CAD drawings and provide technical assistance to the sales team and customers.
* Support the sales team in preparing documentation, tender submissions, and order confirmations.
* Process and issue sales invoices in alignment with company procedures using Sage.
* Monitor project and order progress, providing proactive communication to clients.
* Assist with ad hoc duties as required.
Key Skills and Qualifications
* A background in construction, engineering, or a related industry is essential.
* Minimum 2 years' experience in a sales administration or sales support role.
* Strong understanding of pricing, quoting, and invoicing processes.
* Excellent communication skills, both written and verbal.
* Proficiency in reading and interpreting CAD drawings is desirable.
* High attention to detail and ability to manage multiple tasks simultaneously.
* Proficient in Microsoft Office Suite (Excel, Word, Outlook).
* Strong organisational and problem-solving skills.
* Ability to work independently and as part of a team.