Operations Support Specialist
This role is a crucial part of our front-line operations.
* You will support the Site Manager in operating the business in strict accordance with operational protocols.
* Maintain high customer service standards.
* Assist in driving sales and achieving targets.
* Ensure adherence to company policies and procedures to consistently deliver brand standards.
Why This Role?
We offer a range of benefits, including:
* Discounts on food and hot drinks.
* Bike scheme (available after 6 months of service).
* Health Plans schemes for healthcare expenses.
* A wellbeing platform with micro-modules and articles to support mental health and wellbeing.
* An Employee Assistance Programme offering confidential counselling services.
* Flexible schedules.
* A company pension scheme.
* Exclusive offers on broadband and mobile plans.
* A refer a friend scheme.
* Development opportunities through online and classroom-based learning.
The ideal candidate would have:
* Previous experience of 1-2 years in a similar role.
* A can-do attitude with strong communication skills and enjoyment interacting with customers.
* Ability to work well with colleagues, contributing to a positive team environment.
* Enjoyment working in a fast-paced environment.
* Willingness to learn and adapt to new tasks.