**Job Title:** Store Supervisor
We are seeking a highly motivated and customer-focused individual to join our team as a Store Supervisor at SPAR Portland St Nth.
The ideal candidate will possess the following attributes:
1. Previous experience in retail is essential for this role, with a proven track record of delivering excellent results in a fast-paced environment.
2. A solid understanding of food safety, hygiene, and HACCP procedures would be beneficial in ensuring the highest standards are maintained within the store.
3. Excellent communication and interpersonal skills are crucial for building strong relationships with customers and colleagues alike.
4. A hard-working and flexible approach is required, with the ability to work both independently and as part of a close-knit team.
5. A professional and polite manner is essential when interacting with customers, colleagues, and external stakeholders.
6. A commitment to continually improving department standards, with attention to detail and a passion for delivering exceptional results, is key to success in this role.
7. A focus on delivering outstanding customer experiences in a busy environment, with a willingness to adapt and respond to changing circumstances.
8. A enthusiasm for working in a fast-paced team environment, with a willingness to embrace new challenges and contribute to the growth and development of the business.
**Key Responsibilities:**
* To manage and supervise a team of sales assistants, providing guidance and support to ensure they have the tools and resources needed to deliver excellent customer service.
* To maintain high standards of customer service, ensuring that all customers receive a warm welcome, efficient service, and a positive shopping experience.
* To monitor and control stock levels, merchandising displays, and cash handling procedures, ensuring that all areas of the store are well-managed and operate efficiently.
* To develop and implement effective plans to drive sales growth, improve customer engagement, and increase loyalty, working closely with the store management team to achieve these goals.
* To maintain accurate records, reports, and other documentation, ensuring that all necessary information is up-to-date and compliant with company policies and procedures.