Whether in our kitchens, dining rooms, event venues, accommodation or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members.
We are currently recruiting for a Sales Manager to work across both our properties.
This role requires some Domestic & International Travel but is mainly office based between Fota Island Resort & The Kingsley
Our commitment to you:
* Company Risk Scheme
* Company funded educational programs
* Rewards and recognition programs
* Discount on Dining options of up to 50%
* Reduction on accommodation rate for family and friends
* Discount for Spa treatments and products
* Use of Health Clubs
* Staff Dining Facilities
* Service Awards
* Staff Appreciation events
* Staff Parking
* Opportunity for career progression with the Sales & Events Department as well as the Tourism industry
What we are looking for:
Previous experience in a similar role within the tourism, hospitality or retail sector is desirable but not essential
Proactive, self-motivated individual with an ability to work on their own initiative
Attention to detail and organisational skills
Excellent Customer Service and Communication Skills with fluency in spoken and written English
Excellent Interpersonal skills
Full drivers' licence with access to own car is essential for this role
Immaculate Grooming
3rd level Tourism, Hospitality or Business Diploma or equivalent desirable
Basic Computer Skills
Responsibilities:
Account manage new and existing accounts for both Fota Island Resort & The Kinglsey
Manage all client enquiries in a timely and professional manner
Create and send proposals to clients
Follow up to convert and contract business
Work with the onsite Reservations & Events teams to convert live enquiries into confirmed business for both hotels
Organise & conduct regular client meetings, presentations, site visits and familiarizations trips to promote the hotel's offerings to clients
Represent the hotels at networking events, breakfast briefings, award ceremonies, dinners and other business events with the objective of acquiring new business.
Attend relevant Trade Shows and Events, locally, nationally and internationally.
Actively seek out Sales Leads from internal and external sources i.e. Opera, Events, Reservations and Front Office Teams as well as through media platforms
Actively research and target new business for both hotels.
Complete Weekly and Monthly Sales Reports
Utilize Opera Cloud (CRM system) to its full capacity as a sales tool to record Account, Contact and other sales information.
Attend Weekly Management Meetings, Revenue, Sales and Marketing Meetings and any other internal meetings when required.
Assist in the training of any new starters in the Sales & Events departments of both properties.
Assist in the Events Departments of both properties if required i.e. send proposals, conduct site inspections, showarounds, follow up call, emails, updating Opera (CRM system)
Achieve budgeted goals as set out in the annual budget.