Job Description The Technical Manager plays an integral role in the safe & legal application of food product development, product upgrade, product launch and product maintenance, ensuring all Dunnes Stores and Dunnes Stores associated product specification requirements are met, working with the relevant Technical, NPD and Buying Teams as well as Suppliers and Customers. Inherent in this process is ensuring suppliers & their sites are aware of their legal and safety obligations and application of Dunnes Stores policies through supplier audits, specification checks and complaints analysis in compliance with EU legislation, DS Supplier Manufacturing Standard & associated policies. Reporting to the Head of Technical you will be a member of the Food Grocery Technical Team 1. Brand Compliance - Ownership of the Dunnes Stores Brand Compliance System (DSBC) for a category Manage the new supplier on boarding process. Ensure suppliers meet food safety legislation pertaining to the preparation, formulation, packing and claims for relevant products. Support suppliers in new product specification upload to DSBC in line with the stage gate process. Review and approval of specifications on DSBC and packaging on ZiFlow Work with Category Development Manager (CDM) & buying on DSBC Projects modules, Audit/Visit modules and new DSBC applications. Monitor timely scheduling of TM's specification checks 2. Internal Auditor Carry out supplier audits in accordance with the Dunnes Stores Supplier Manufacturing Standard & associated legislative directives and accreditations. Accompany other TM's on supplier audit as lead or observing auditor (may be food or non-food). 3. Day to Day Operations of the Technical Department Reporting to the Head of Technical (Grocery) you will be responsible for engaging with suppliers to ensure satisfactory and timely resolution of queries. Co-ordinate the product recall/withdrawal process for your category Support the wider technical team, category developers and head of department with any ad hoc daily issues as requested if and when they arise. Work with suppliers to ascertain root cause and acceptable outcomes of complaints and product withdrawals and recalls Qualifications Food background (related qualification or working experience) Specification Technologist experience (preferable) Previous experience in retail and/or food manufacturing essential At least 3 years' experience essential Internal audit experience (preferable) Key Skills Excellent attention to detail Strong analytical thinking & methodical approach Strong trouble shooting and issue resolution skills Excellent customer service skills including follow up, verbal and written communication Ability to work independently, under pressure and to tight deadlines Proficient in Word, Excel and PowerPoint Previous experience with online specification portals (preferably Oracle-based) What we offer: Competitive salary Comprehensive benefits package including our employee discount Opportunities for professional development and career progression A dynamic and collaborative work environment focused on innovation and growth If this sounds like the perfect job for you, please apply now and see what difference you could make Dunnes Stores is an equal opportunity employer