Credit Control Team Lead Dublin 12 Permanent Salary: €Negotiable (depending on experience) Hybrid Working Model My client is seeking to appoint an experienced Credit Control Team Lead on a permanent basis. Candidates will need to have strong people management / leadership skills. A minimum of five years + experience in a similar role is required. Key Responsibilities: Lead, motivate, and develop a team of credit controllers to achieve and exceed department targets. Drive continuous improvements in debt collection performance, with a particular focus on reducing Days Sales Outstanding (DSO). Build a culture of continuous improvement within the credit control team, fostering innovation, accountability, and collaboration. Establish, review, and enhance best-practice credit management policies and procedures, ensuring operational excellence. Work in partnership with the commercial department to mitigate credit risk and prevent payment delays. Set, monitor, and report on key credit control KPIs, delivering clear insight and recommendations to senior leadership. Maintain strong controls over debtor days and bad debt provisioning, ensuring adherence to financial targets. Manage relationships with external agencies and service providers to support debt recovery processes. Produce high-quality monthly credit management reports, highlighting performance trends and opportunities for improvement. Champion collaboration across Finance, supporting process improvements and helping to drive automation and change initiatives. Assist the Accounting Manager in managing and controlling the credit control departments contribution to improving the companys working capital. Ensure that health and safety of yourself, your team and your colleagues is a priority in everything that you do - log Health and Safety conversations, as appropriate focusing on either an unsafe condition where we see something that could cause injury to a person or an unsafe act which is something that someone does that can lead to injury. Key Skills: Extensive credit control experience (5 years +) in a fast-paced, dynamic industry environment. Proven track record of delivering significant improvements in debt collection and DSO. Previous experience leading a credit control team, with strong people management and coaching skills. Desirable: Certificate in Credit Management or a Degree in Business Administration (or equivalent). Strong knowledge of MS Office, QlikView, Business Central, and CRM platforms. Excellent communicator with confident negotiation and influencing skills. Highly organized with strong prioritization abilities and a proactive, solutions-focused mindset. High level of analytical thinking with a commitment to continuous improvement and operational excellence. Passionate about building and leading high-performing teams that consistently deliver results. For more information on this role, please contact Damian Ryan. Tel: Skills: Credit Control Team Lead Credit Control Supervisor AR Supervisor AR Team Lead Excel Benefits: Pension Life Assurance Health Insurance 23 Days Annual Leave Hybrid Working Parking