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* Supervise and coordinate the activities of housekeeping staff across sites, ensuring adherence to cleanliness standards, schedules, and procedures.
* Assist in training and developing new and existing staff members, providing guidance on suitable cleaning techniques and safety protocols.
* Collaborate with the Group Housekeeping Manager to maintain inventory levels of cleaning supplies and equipment, and ensure their proper use and storage.
* Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet established cleanliness and presentation standards.
* Assist in creating and implementing efficient work schedules, managing staffing levels, and addressing any performance issues within the team.
* Respond promptly to guest requests, inquiries, or complaints related to housekeeping, ensuring a high level of guest satisfaction.
ASSISTANT HOUSEKEEPING MANAGER
* Supervise and coordinate the activities of housekeeping staff across sites, ensuring adherence to cleanliness standards, schedules, and procedures.
* Assist in training and developing new and existing staff members, providing guidance on suitable cleaning techniques and safety protocols.
* Collaborate with the Group Housekeeping Manager to maintain inventory levels of cleaning supplies and equipment, and ensure their proper use and storage.
* Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet established cleanliness and presentation standards.
* Assist in creating and implementing efficient work schedules, managing staffing levels, and addressing any performance issues within the team.
* Respond promptly to guest requests, inquiries, or complaints related to housekeeping, ensuring a high level of guest satisfaction.
Requirements
* Have a minimum of 2/3-year supervisory experience at a similar property or at Asst Manager level in a busy hotel environment. Prefereably 4 Star operations
* Understanding of Laundry operations, high end housekeeping management and the ability to motivate and lead a strong team
* Provide superb guest service and have excellent people skills to manage a large division of people
* Excellent attention to detail in delivering customer care standards
* Have good knowledge or both written and spoken English
* Be able to multi-task and be willing to help where required as Asst Manager
* Excellent communications skills.
* Be able to work as part of a team and on own initiative.
* Be available and flexible for early starts and late finishes, weekends and bank holidays.
* Competitive salary
* Meals on duty
* Training and Development
* Operating within an established and well managed team
Skills
housekeeping management cleaning guest service
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Laundry and Drycleaning Services
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