Posted: 11 December
Offer description
Job Title:
Branch Manager
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* Lead and manage the branch team, including two senior and two junior insurance representatives.
* Oversee the delivery of branch performance targets, customer service standards, and operational efficiency.
* Manage branch procedures, including opening/closing responsibilities as a key-holder.
* Coach and support team members to enhance skills, performance, and service levels.
* Ensure compliance with regulatory requirements, internal policies, and day-to-day administrative processes.
* Engage with local businesses and community contacts to maintain branch visibility.
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* Hold an APA qualification in Personal and Commercial insurance (or equivalent MCC requirement).
* Minimum five years experience in a similar supervisory or management role, where insurance is not essential.
* Strong people-management capability, with a track record of supporting team performance.
* A valid full driving licence is required.
* Confident handling operational responsibilities, including process implementation and branch administration.
* Excellent communication, organisational and problem-solving skills.
