Fallon & Byrne is Dublin's premier food destination and home to our bustling Foodhall, The Wine Cellar, The Dining Room and The Exchange. Fallon & Byrne is renowned for its dedication to quality, exceptional customer experiences and building community through food. With over 160 employees, we are committed to fostering a supportive and vibrant workplace culture that reflects our values of excellence, empathy, innovation, integrity and authenticity.
We are currently seeking a Floor Manager to support The Dining Room team.
Responsibilities
* Maintain control of our busy restaurant during service, maintaining high service standards in accordance with company policy and making sure that all customers have a great experience from start to finish.
* To maintain systems that ensure excellent and consistent service standards.
* To run the restaurant door and manage all reservations during service.
* Lead the restaurant team and ensure the delivery of excellence in customer service.
* Deal with any issues which arise during your shift and clearly communicate these to The Dining Room management team.
The Person
* A deep passion for and knowledge of food and wines.
* Enthusiastic, friendly, professional and approachable
* Warm, vibrant, enthusiastic and welcoming to guests, and passionate about creating memorable experiences
* Ability to lead and motivate staff
* Excellent communication skills and the ability to work well within a team
* Flexibility in working hours
* You're passionate about what you do and bring your authentic self to work everyday
* You're innovative in your approach to your role and not afraid to think outside the box
* You're an empathetic person, with the ability to inspire others
* You combine analytical and methodical thinking with high attention to detail and a solution-focused approach
* You have a high standard of integrity, with sound judgement and a commitment to excellence
* You are an excellent relationship builder and focus on building trust and representing Fallon & Byrne
Working with Fallon & Byrne
At Fallon & Byrne we are committed to surpassing our customers expectations. By joining our team, you will be part of a supportive and inspiring environment designed to help you achieve your best work. We offer abundant opportunities and the support needed to build an exceptional career across our diverse business specialisms.
What we offer:
In return for your dedication, you will receive:
* Hourly rate in line with experience
* The opportunity to work with a growing organisation with a growth mindset and a strong, dynamic leadership team
* The ability to move and grow within the business as it grows
* Opportunities for professional development
* A fun working environment with a great team around you
* Wellness programme
* Generous discounts on purchases in The Dining Room, Wine Cellar and Food Hall
* Subsidised meals on shift
* Company events and social gatherings
Fallon & Byrne is an equal opportunities employer. We believe that the values of our people set us apart. We celebrate diversity, champion equality and promote inclusion in our approach to everything we do. We welcome applicants from all backgrounds, cultures, tastes and experiences. Your individuality is our strength.