About Us
We are a leading global financial institution providing innovative services and guidance to individuals, families, and institutions worldwide.
Our company has been in operation since 1889 and has over 130 years of experience in the financial industry.
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Job Description
The Tax Analyst plays a critical role in international withholding tax processing, reporting directly to the Team Leader.
Responsibilities include ensuring timely requests from the team are met, managing client tax documentation, and accurately identifying opportunities for withholding tax reduction on behalf of our global client base.
* Process, scan, record, distribute, and file large volumes of documentation received by the team daily.
* Review work of others, provide training, and control reporting as needed.
* Handle complex queries and refer duplicated issues to higher-level specialists and/or regional tax teams as necessary.
* Respond promptly and appropriately to general queries from clients, custodians, and Relationship Managers.
* Work closely with relevant contacts to provide excellent service, responding to queries and escalating as appropriate.
* Be aware of all service level agreements in place.
* Continuously meet and exceed client expectations and requirements.
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Required Skills and Qualifications
To be successful in this role, you will need to possess the following skills and qualifications:
* Bright, articulate, and entrepreneurial with demonstrated ability to navigate obstacles, work under pressure, and deliver to tight deadlines in a fast-moving business environment.
* Demonstrated client servicing capabilities and excellent communication skills.
* Must be resilient to pressure and able to adapt quickly.
* Accuracy and attention to detail at all times.
* Numerically competent with strong problem-solving and analytical skills.
* Good core IT skills – Adobe, Excel, MS Office, Word etc.
* Ability to work within a team environment.
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