6 Month Fixed-Term Contract: Nov 2025 – April 2026
Hillwalk Tours are located in the vibrant city of Galway in the West of Ireland. Creating experiences that make people happy is our core purpose and what we work towards every day – for our employees, our customers, our suppliers.
Our aim is to make working at Hillwalk Tours a happy experience. We hire people who care about what we're doing, support them and look after them. We aim to ensure our customers have the best possible experience on their hiking tours and work diligently to maintain supportive relationships with our suppliers.
We are seeking a motivated individual, eager to join a great team working within the buoyant outdoor tourism industry. This role is home-based, Monday-Friday, 37.5 hrs per week. A dedicated home office space and strong broadband connection are required.
Your primary task will be to book walking tours for our customers, ensuring accuracy and attention to detail at all times.
What You'll Be Doing:
* Ensuring all customer booking questions and queries are responded to accurately, in a friendly and time sensitive manner
* Diligently booking accommodation, walker and luggage transfers for our customers
* Inputting and accessing data on our in-house software system
* Work in collaboration with other team members to ensure any immediate issues and requests are actioned quickly
* Work smartly and resourcefully to meet and exceed metrics and deadlines
* Adhering to all company policies, procedures and work processes
What We're Looking For:
* Fluency in English, plus fluency in German or Spanish is a distinct advantage
* Polished communication skills and the ability to work within a remote team
* Self-discipline and motivation to stay on task, and manage your time effectively
* Reliability, accountability and commitment to your work in a remote working environment
* A proactive approach, excellent organisational and problem-solving skills
* An aptitude for learning quickly and a resourceful nature
* A calm demeanour
Why Join Us?
We're passionate about travel, sustainability, the outdoors, and creating happy experiences — not just for our customers, but for the people who make it all happen. That means:
* Remote-friendly roles with flexibility and trust
* Supportive leadership that listens and encourages growth
* A purpose-driven mission you can feel proud of
* Real impact — your work helps people explore the world in a deeper way
* A culture of quality — we care about the details and celebrate doing things well
If you're someone who cares deeply, communicates clearly, and wants to help others enjoy life's simple adventures, you'll thrive here.
Further Application Details:
Location: Home based - Ideally in the West of Ireland Region
Salary: €27,000 per annum
Start: 3rd November 2025
How To Apply: Send your CV and a covering letter. It's your chance to shine and stand out from the crowd, so be specific – tell us why you would like to work with us, what you can bring to be successful in the role, and if any of our core values particularly resonate with you, we'd love to know why
(CV's without the required cover letter will not be considered)
Job Types: Full-time, Fixed term
Contract length: 6 months
Pay: €27,000.00 per year
Benefits:
* Bike to work scheme
* Company events
* Employee discount
* Flexitime
* Sick pay
* Work from home
Application question(s):
* Do you have a home office and broadband?
* Can you attend an in-person interview in Galway?
* Can you start on 3rd November and commit for 6 months?
Work Location: Remote