Based in our client's Cork office you will join a well established firm that offers the very best in financial and business solutions. You will be responsible for a diverse client portfolio and generating new business.
Key Responsibilities:
* Independently manage a significant portfolio of diverse clients across accounts, audit, tax, and advisory engagements.
* Lead and develop a team of Assistant Managers, Qualified Accountants, and Trainees, ensuring high-quality service and delivery.
* Actively manage work-in-progress (WIP), billing, and debtors within the client portfolio, ensuring optimal profitability.
* Maintain strong client relationships, managing client expectations, and proactively seeking client feedback.
* Develop and deliver technical updates and training sessions for the team, ensuring high standards of technical excellence.
* Support Associate Directors and Directors in new business development and proposals. Uphold rigorous quality control and compliance standards aligned with firm policy and regulatory guidelines.
* Actively mentor and coach team members, nurturing their professional growth. · Contribute strategically to departmental and firm-wide operational improvements and efficiency initiatives.
Key Performance Indicators (KPIs):
* Annual billing target
* Achieve portfolio fee recovery rate.
* Maintain overall client satisfaction scores consistently at or above 90%. Generate new business referrals
* Achieve staff satisfaction and team development targets, positive 360-degree feedback.
* Successfully lead at least two internal training sessions annually.
* Implement or significantly contribute to at least two operational or procedural improvements annually.