Westfield Health Group is home to Westfield Health, High Five Health Promotions and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we're in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported, as demonstrated by our achievement of the prestigious Investors in People Gold accreditation
Job Title: Fitness Coach
Location: Dublin, Ireland
About The Role
The role of a Performance Coach is central to providing our customers with a safe, caring, professional and proactive service, focussed on supporting your clients with expertise and guidance to achieve their desired outcomes.
Your Responsibilities
Instructing, supporting and motivating clients in a safe and professional manner to achieve their personal goals
Design and deliver 1-2-1 client training programmes / re-programming, as needed, to support and achieve Client goals
Deliver onsite assessments of health and training capability using the Westfield Health
Wellbeing evaluation procedures and codes of conduct
Conduct 1-2-1 reviews at required intervals to optimise client engagement, retention and personal outcomes
Proactively maintain high levels of engagement with clients to promote retention, joy, encouragement and motivation
Support and facilitate 'peripheral' activities, inclusive but not exclusive to, events, presentations, talks, and all related activities to the services we provide
Provide weekly/monthly operational reporting metrics to the Performance Manager, for example, engagement statistics, service outcomes, satisfaction results, and activities carried out
Proactively contribute to the local calendar of events to support service development and design
Plan and lead group exercise classes, as required
Maintain up to date market knowledge of the wellbeing sector to support your role and the objectives of the Client
Actively support the development of other team members through involvement / leading educational activities, as required
Capability to work professionally and proactively within a team and support the day-to-day operation of the site
Consistently demonstrate a high degree of professionalism at all times
Perform all expected duties for your role to a high standard at all times
Follow all required policies and procedures set out by Westfield Health Wellbeing and the Client
Maintain up to date professional credentials
Positively demonstrate the Westfield Health Wellbeing values at all times
Service delivery / travel across the Client campus locations, within the specified city/region, is necessary
What You'll Bring
Degree in Exercise or Sports Science related field
First Aid certification or ability to get one within 3 months
Minimum of two years of personal training/fitness coaching experience
Demonstrable experience in a corporate wellbeing environment would be beneficial
A proven track record of successfully working individually to establish training needs, develop interventions to meet these needs, and deliver high-quality health and wellbeing solutions and intervention outcomes
Experience in teaching group fitness classes with emphasis on helping improve technique and ability
Excellent presentation skills both to individual and group settings
Excellent customer service skills with a focus on high quality client experience
The ability to work independently and on one's own initiative with little supervision
IT literate with experience and capability with Microsoft Office and G-Suite
Diligence, passion and motivation to provide the highest quality service to our Client
Ability to teach group-based activities
Salary, Perks & Benefits
Competitive salary
Pension with New Ireland
Access to EAP
20 days annual leave
Cycle to work scheme
Recognition awards
Next Steps And Support
If you think you fit the bill, we would love to hear from you
Please note, while we welcome global talent, we're currently unable to sponsor work visas.
We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.