CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Facilities Manager to manage one of our largest financial services clients, specifically their new HQ in Dublin, a building comprising of critical infrastructure and high-profile client facing areas which will go live in Q3 2026.The role is located onsite in Dublin 1, City Centre.Leading up to go-live, the Senior FM will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The Senior FM will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team.What You'll Do:Mobilising FM services for the new site, including supplier contracts, processes and procedures, setting up of spaces, etc. to move from project to BAU.Manage and coordinate all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation.Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime.Lead the coordination of all operational service lines in the building, including catering, hospitality, security, mailroom services, etc.Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross‑train staff. Set and track staff and department deadlines. Mentor and coach as needed.Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.Maintain positive client relationships and conduct meetings on unresolved facility issues.Prepare and manage large and high‑profile capital projects, operating budgets, and variance reports.Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities.Create environmental health and safety procedures for facilities.Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labour for projects.Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.Lead by example and model behaviours that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.Identify and solve technical and operational problems of complexity.Understand and recognise the broader impact across the department.Improve and change existing methods, processes, and standards within job discipline.Accountable for timely and accurate financial planning and ongoing financial performance.To identify operational/commercial risks and opportunities, and manage effectively, taking any required actions necessary.Work with SMEs to understand, communicate and address risks, defects and issues.Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.What You'll Need:Bachelor's Degree preferred with 3 - 5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.In‑depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.Extensive organisational skills and an advanced inquisitive mindset.Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc.Experience of mobilising and managing fully integrated FM including hard and soft services.Desirable: Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management.
#J-18808-Ljbffr