Reporting to: Store manager & General manager
Location: Kilcoole, Co. Wicklow
Role Overview
Irish Building Supply are seeking to hire a Building Materials Sales Advisor for its thriving builders merchant store in Kilcoole, Co. Wicklow. Excellent customer service is at the heart of the business and is a key requirement of this role. This is a superb opportunity to join a fast-growing company, develop your career and be part a high performing team.
About Irish Building Supply
Irish Building Supply is a family run independent builders merchants supplying quality building materials to the greater Dublin area for over 55 years. Our team supply builders, tradesmen, self-builders and D.I.Y enthusiasts. With a long-standing store and warehouse in Dun Laoghaire, Co. Dublin, the company opened its 2nd store and logistics hub in North Wicklow 3 years ago.
Role and Responsibilities
Responsibilities include but not limited to:
* Customer management: serving customers in the store and processing phone, email and web orders (cash or credit account) in an efficient manner
* Process incoming quotation requests and enquiries
* Building strong working relationships with customers in order to understand their requirements
* Identifying sales opportunities and offering advice and solutions to customers to achieve maximum sales
* Maintaining a well merchandised store / shop area and liaising with suppliers as required
* Assisting with purchasing, including processing PO’s and GRNs
* Assisting with stock control, cycle counting and stock taking
* Assisting with day-to-day store management
* Assisting with website administration e.g. product management, stock management, order processing etc.
* General upkeep of the store
* Liaising with the Warehouse and Yard staff to help fulfill incoming orders
* Dealing with other requests to support the busy operation as and when required
* Following company policies and procedures from an operational and health and safety perspective
Skills and Experience
The successful candidate will ideally come with excellent customer service skills and be personable and enthusiastic. They must also be adept at managing multiple, competing priorities simultaneously.
Educational/Experience
* Leaving Certificate (or equivalent) or higher educational qualification preferred
* Trade sales experience selling building materials or related industry preferred
* Strong industry and product knowledge (DIY and building materials products) preferred
Technical/Functional
* Strong verbal and written communication skills
* Excellent customer service skills
* IT literacy preferred to include:
o Microsoft Office suite (MS Outlook, Word, Excel)
o POS/ERP system experience
Interpersonal Skills
* Positive, can-do attitude
* Ability to work well as part of a team
* Flexible, self-starting, and ambitious to achieve strong sales results
Additional Competencies
* Additional knowledge of construction/building materials is highly desirable
* Organised, and able to handle multiple priorities and deadlines simultaneously
* Proactive about addressing problems and proven problem-solving skills
Tagged as: builders merchant, building materials, irish building supply, sales, sales advisor
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