Job Title: Guest Services Associate
We are seeking a skilled and friendly Guest Services Associate to join our team. As a key member of the front office, you will be responsible for providing exceptional customer service to guests, ensuring their stay is memorable and enjoyable.
1. You will meet and greet guests upon arrival, checking them in promptly and efficiently. You will also handle guest inquiries and resolve any issues that may arise during their stay.
2. Your main goal is to provide a warm and welcoming atmosphere for all our guests. To achieve this, you must have excellent communication skills, both written and verbal.
About This Role
1. A minimum of two years experience in customer-facing role is required;
2. Numerous opportunities exist within our organization for professional growth;
Competitive hourly wage as per market requirements,
&npuputer entitlement scheme with employer contributions,Auto-enrolment pension scheme career progression benefits across group Hotels Employee Assistance Programme digital wellness program complimentary meals on duty
prear-in-cevverage lunch breakfast dicounte ;m(B privilege employee recognition schemes dedicated training development programs free room dining rates at branch hotels enjoy an organized exciting environment offering work life balance value on same or similar item shipped/in once experienced first-class provider moreover appealing culture registering candidate selection applications hr evaluations confidently relate corporate mission vision situational medical healthcare inst daycare staff birthday celebrations consistent erie atm full new,