About Vehicle Warranty Administration
Are you a detail-oriented professional with a passion for the automotive industry? We are seeking a skilled individual to manage and process warranty claims, ensuring a seamless experience for our customers.
Salary: A competitive salary is offered, commensurate with experience.
Job Description:
We are a well-established business with a rich history in the motor industry. Our commitment to quality service and customer satisfaction has been the cornerstone of our success. As our Vehicle Warranty Administrator, you will play a crucial role in managing and processing warranty claims, working closely with the service and parts departments to coordinate warranty processes.
Key Responsibilities:
* Process Warranty Claims: Accurately manage and process warranty claims with manufacturers and suppliers.
* Customer Liaison: Act as the main point of contact for customers regarding warranty queries, ensuring clear communication and prompt resolution.
* Record Keeping: Maintain and update warranty records and documentation.
* Compliance: Ensure all claims meet the warranty policies and procedures of the manufacturer.
Requirements:
* Experience: Previous experience in warranty administration or a similar role within the automotive industry.
* Attention to Detail: Strong organizational skills with a focus on accuracy.
* Communication Skills: Excellent verbal and written communication abilities.
* Problem-Solving: Ability to handle customer inquiries and resolve issues efficiently.
Benefits:
* Supportive Environment: Work in a dynamic environment where every team member is valued.
* Career Development: Opportunities for training and advancement within our growing company.
* Strong Heritage: Be part of a company with a longstanding reputation in the motor industry.