Role Overview
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This exciting opportunity offers a highly motivated and experienced professional the chance to work with a global fund administrator, managing daily cash flow requests from clients.
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We are seeking a proven leader who takes ownership of responsibilities, achieving objectives while demonstrating exemplary follow-through and a proactive approach to resolving conflicts in a fast-paced environment.
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The ideal candidate will possess excellent communication and teamwork skills, allowing them to function independently and effectively collaborate with internal partners.
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Main Responsibilities:
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* Process daily cash flow requests from clients, ensuring proper checks have been performed on instructions
* Execute payments per established controls, confirming payment settlements and details, and posting all cash-related transactions made on behalf of clients
* Work with clients to resolve cash breaks and issues related to payments
* Manage FX transactions for clients, communicating discrepancies to internal partners and assisting in resolving
* Develop and implement scalable, controlled, and transparent cash processing workflows for Cash activity
* Suggest and drive improvement projects to streamline the AP process, communicating the value of such projects with stakeholders
* Collaborate with IT to test and implement development and enhancements of our Cash offering
* Evaluate and escalate issues, sign off on daily process requirements, and build and maintain internal and external relationships
* Provide assistance to clients both internally and externally with any Cash queries
* Perform ad-hoc expense analysis as required
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Requirements:
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* Proven work experience in Operations, preferably in Private Equity and Real Estate
* Project management and client interaction experience
* Cash payments function experience, including SWIFT knowledge
* Team player with ownership for own role, contributing to wider team efforts
* Excellent written and oral communication skills
* Advanced Microsoft package skills, specifically Outlook and Excel, including pivot and v-lookup
* Basic accounting principles and procedures knowledge, familiar with financial markets and instruments
* Client service experience
* Ability to work under pressure and meet deadlines in a demanding department
* Flexibility and adaptability to change