Contract: Full time – Permanent
Location: Churchtown, Clonskeagh, Dundrum & Milltown
Working Hours: 35 Hours per week 5 over 7 days.
Salary: €37,000
Drivers license and own car is essential
This is a wonderful and exciting opportunity to join one of the most important charities in Ireland in a period when the need for our services has never been greater.
The successful candidate, upon commencing employment, will undergo a comprehensive induction and training programme to ensure readiness for the role's responsibilities and will have the opportunity to make a positive impact on the lives of numerous older people in Ireland.
Responsibilities
Support Coordination
* Provide support coordination by devising personalised support plans to address challenges and find solutions to enhance the older persons quality of life.
* Provide access to ALONE’s services while coordinating and enabling older people to access other services in the community.
* Advocate for older people's needs within health, social care, and welfare services, working to streamline access and enhance service delivery.
Partnership Engagement
* Establish and nurture strong referral relationships with both statutory and non-statutory agencies in the designated area, fostering collaboration and access to a wider range of support services.
* Develop and maintain efficient referral pathways for ALONE’s Support Coordination services, optimising service coordination.
Performance Management and Reporting
* Adherence to ALONE's Quality management systems and policies, ensuring a consistent and high-quality service delivery approach.
* Monitor and manage key performance indicators (KPIs), striving to achieve SMART targets that maximize the reach and impact of support services for older people.
* Deliver thorough and timely reports on service developments, challenges, and achievements.
Technology Integration
* Manage the distribution and installation of technology that enhances older people's well-being and safety.
Data Management
* Maintain records on ALONE’s CRM database, capturing essential details to inform service delivery and future strategies.
Essential Skills & Experience
* Demonstrated passion for improving the lives of older people and commitment to ALONE’s mission.
* Problem-solving skills, focusing on efficient needs assessment and resource allocation.
* Excellent communication abilities (both written and verbal), fostering partnerships and negotiating effectively with diverse stakeholders.
* Proficiency in utilising technology and data management systems, enhancing service efficiency and reporting accuracy.
* Good organisational and multitasking skills, with a solution-focused approach to complex challenges.
* Keen attention to detail, enabling accurate record-keeping and effective service monitoring.
* Enthusiasm for setting and achieving SMART targets that maximize the positive impact on older individuals.
* Self-starter with a capacity to work well with stakeholders
* Must have full clean driving licence and own transport.
A background in older people-related fields is not required. The key factor is a strong alignment with ALONE's mission and the ability to efficiently coordinate services and address challenges faced by older people.
Extra Benefits
* Salary €37,000 per year
* 35 Hour week (core hours 9-5) –Full-time employees can enjoy a 35-hour working week.
* Annual Salary Reviews
* Time Off in Lieu
* Mileage Policy in place for applicable roles
* Death in Service - after 6 months’ probation successfully completed.
* Travel Saver Schemes
* Sick Pay Scheme -after 6 months’ probation successfully completed.
* Bike to Work Scheme
* HSF Partnership
* Comprehensive Training & Development
* Bespoke Induction Programmes
* Progression Opportunities
* Further Education Opportunities
* Employee Assistance Programme -ALONE provides a 24hour support programme for all our Employee’s.
* GP telephone Advice
* Virtual Doctor
* Private Prescription Service
* 6 structured Counselling/ Emotional Wellbeing Service
* Legal Helpline
The closing date for applications is Thursday November 6th.
ALONE is an equal opportunities employer.
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