Chief Commercial Officer (CCO)
Location: Meath, Ireland (Head Office) or Manchester, UK
Type: Full-time, Senior Leadership
About EMR Integrated Solutions
EMR Integrated Solutions is a leading provider of communications, SCADA, and instrumentation solutions. Since the early 1980s, we've partnered with sectors including water, power, utilities, corporate business, broadcasting, and public safety. Our mission is to deliver innovative, reliable solutions that keep critical infrastructure connected and secure.
The Opportunity
As Chief Commercial Officer, you will play a pivotal role in shaping EMR's growth strategy across Ireland, the UK, and Europe. Reporting directly to the CEO, you'll lead all revenue-generating functions—sales, marketing alignment, customer success, and partnerships—driving sustainable growth and profitability. You will be responsible for overseeing and optimising all revenue-generating functions within the utility, renewables, CNI and government sectors.
Key Responsibilities:
* Revenue Strategy Development: Develop and implement comprehensive revenue strategies aligned with company goals and market dynamics. Identify new revenue opportunities and innovative approaches to drive growth. Create pricing strategies.
* Revenue forecasting: Develop accurate revenue forecasts, financial models, and revenue planning initiatives. Monitor revenue performance, identify revenue gaps, and implement strategies to meet or exceed revenue targets.
* Sales Leadership: Provide strategic direction, guidance, and support to optimise sales performance and effectiveness.
* Marketing Collaboration: Collaborate closely with the marketing team to align sales and marketing efforts, optimise customer acquisition strategies, and enhance brand visibility and recognition in the market.
* Customer Experience Optimisation: Champion a customer-centric approach to revenue generation. Identify opportunities to enhance the customer experience, improve satisfaction levels, and foster long-term customer relationships.
* Data Analytics and Insights: Utilise data analytics and market insights to inform revenue strategies, identify trends, and optimise performance. Implement data-driven decision-making processes to drive revenue growth and profitability.
* Partnerships and Alliances: Develop strategic partnerships and alliances with key stakeholders, industry partners, and affiliates to expand market reach, drive revenue growth, and enhance B2C offerings.
* Financial Management: Oversee revenue forecasting, budgeting, and financial performance analysis. Monitor key financial metrics and KPIs to track progress against revenue targets and profitability goals.
* Staff Management
*
o Lead and directly line manage our account managers, BDMs, marketing and bid managers.
* Get directly involved in deals when necessary.
* Root cause analysis on wins/losses.
* Manage and report on sales pipeline.
* Provide input on product direction and strategy as a result of sales. performance, root cause analysis, and competitive analysis.
* Team building.
* Customer acquisition.
Qualifications:
* Proven track record of success in revenue leadership roles, with a minimum of 6 years of experience in a similar capacity.
* Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
* Demonstrated expertise in developing and executing revenue strategies, driving sales growth, and optimising customer acquisition and retention.
* Strong analytical skills with the ability to interpret data, extract insights, and make data-driven decisions.
* Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve exceptional results.
* Strategic thinker with a results-oriented mindset and a passion for driving revenue growth and profitability.
* Experience in OT and/or SCADA & telemetry is a plus, but not essential.
Skills:
* Financial Acumen: Strong understanding of financial management, pricing, and profitability.
* Communication & Influence: Ability to convey strategy and build stakeholder relationships.
* Results-Driven: Focused on achieving measurable revenue growth and targets.
* Revenue Operations: Expertise in forecasting, pipeline management, and analytics.
* Pricing & Go-to-Market Strategy: Develop competitive pricing and market entry plans.
* Sales Enablement: Create programs to boost sales productivity and win rates.
* Customer Success: Drive retention and enhance customer experience.
* Change Leadership: Navigate business transformation and cultural alignment.
* Data-Driven Decision Making: Use insights to optimise performance and strategy.
* Leadership: Unite cross-functional teams and foster collaboration.
Lead with vision, deliver results—be the driving force behind EMR's commercial success.