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Director of managed services

GCS
Director
€70,000 - €120,000 a year
Posted: 11 September
Offer description

I am looking for a senior leader to build, scale, and drive a Managed Services function with a strong focus on
data protection, cyber risk, and responsible AI
. This role will have full responsibility for shaping strategy, delivering client satisfaction, and driving commercial growth, while leading a specialist team and collaborating with senior stakeholders across the business.

Key Responsibilities

* Scale and mature the Managed Services offering, ensuring excellence across data protection, cybersecurity, and emerging technology services.
* Deliver on financial targets by driving revenue growth, profitability, and efficient resource utilisation.
* Lead strategic business development initiatives within key markets, building strong client and partner relationships.
* Oversee the development of proposals, bids, and outreach activities to enhance visibility and market position.
* Collaborate with sales, marketing, and product teams to develop service bundles, solutions, and go-to-market strategies.
* Partner with finance to manage budgets, billing, and performance reporting.
* Provide leadership and mentoring for the Managed Services team, fostering a culture of collaboration, innovation, and professional growth.
* Contribute to the organisation's wider strategy as part of the extended leadership team.

Skills & Experience

* 5+ years in senior consulting or managed services leadership roles, with a strong track record of business development and growth.
* Proven experience in building and managing client-facing services in data protection, cyber risk, or related domains.
* Commercially astute, with experience in budget management, revenue forecasting, and P&L accountability.
* Strong interpersonal skills with the ability to influence and engage senior stakeholders.
* Experience designing and implementing organisational change and driving measurable service improvement.
* Familiarity with areas such as digital transformation, information security, and AI is desirable.
* Advanced degree (Master's or equivalent) and/or relevant industry certifications preferred.

Leadership Competencies

* Excellent communication, presentation, and relationship management skills.
* Ability to motivate and inspire a high-performing team.
* Pragmatic and solutions-focused, with the ability to navigate challenges and deliver results.
* A values-led leadership style, fostering collaboration and innovation.

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