Job Title:
Head of Retail
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Description
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* Lead day-to-day retail operations, ensuring excellence in presentation, customer service, and commercial performance.
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* Drive KPIs through strong leadership and data-led decision making.
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* Collaborate with internal teams on VM, seasonal planning, product launches, and promotional activity.
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Key Responsibilities
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* Retail Operations
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* Customer Experience & Service Culture
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* E-Commerce & Omnichannel Experience
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* Brand Stewardship
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* Team Leadership & Development
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Required Skills & Qualifications
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* Minimum 5+ years in a senior retail leadership role, ideally with responsibility across multiple sites or a flagship location.
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* Experience working within a premium or heritage brand, with deep appreciation for high-quality product and service.
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* Strong operational acumen and commercial awareness with a proven track record of delivering results.
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* Confident in using data to drive strategy, performance, and change.
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* Experience working cross-functionally with e-commerce, marketing, or brand teams.
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What We Offer
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* A key leadership role in a beloved Irish brand.
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* Opportunity to shape and evolve the next chapter of brand retail and brand experience.
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* Competitive salary and benefits.
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* Creative, collaborative and supportive work environment.
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