Job Description:
Cpl Healthcare is recruiting a Head of Quality, Safety and Service Improvement for an organisation based in the West of Ireland. The organisation provides support to individuals with intellectual disabilities and/or autism, along with their families, through various services including residential and respite care, home-sharing programs, supported living, adult day services, therapeutic and social work supports.
The successful candidate will play a pivotal role in driving quality, safety, and continuous improvement across all services. They will be responsible for developing a culture of excellence, person-centred care, and regulatory compliance. Additionally, they will oversee clinical and non-clinical governance, incident management, policy development, audit and risk processes, staff training, complaints management, and alignment with national healthcare standards.
Key responsibilities include leading strategic initiatives, advising on service development, supporting managers in achieving compliance, and ensuring quality and safety are embedded throughout operations.