CAD/SolidWorks Technician
Company Overview:
We are a specialist manufacturer of high-quality aluminium rainwater systems, including gutters, downpipes, fascias, soffits, standing seam cladding and bespoke architectural solutions. Our products are used in both commercial and residential projects across Ireland and the UK. As we continue to grow, we're looking for a CAD/SolidWorks Technician who combines technical design expertise with excellent communication and customer service skills.
Role Overview:
This is a dual-role position which will involve combining both technical drawing and direct customer interaction. You will be responsible for creating detailed 2D and/or 3D CAD drawings for production and quotations, while also handling customer enquiries, preparing quotes, and managing orders via phone and email.
Design and Technical Duties:
* Produce accurate 2D CAD and 3D SolidWorks drawings for bespoke and standard aluminium rainwater systems.
* Translate architectural drawings and specifications into production-ready designs.
* Work with the production team to ensure designs are practical and manufacturable.
* Update and revise drawings based on customer feedback or design changes.
* Assist in maintaining the CAD drawing library and product templates.
Customer Interaction and Sales Support:
* Communicate directly with customers to discuss project requirements and provide technical advice.
* Prepare detailed quotations based on drawings and specifications.
* Process and manage customer orders from enquiry through to production handover.
* Maintain accurate records of customer communications and project documentation.
* Collaborate with internal departments (e.g., Sales, Production, Accounts) to ensure smooth project delivery.
Requirements:
* Proficient in SolidWorks (essential) and AutoCAD (preferred).
* Strong customer service and communication skills, both written and verbal.
* Experience in technical sales, estimating, or quotation preparation (advantageous).
* Familiarity with aluminium or metal fabrication (preferred).
* Ability to read and interpret architectural and technical drawings.
* Detail-oriented with strong organisational and time management skills.
* Comfortable working in a fast-paced environment with shifting priorities.
What We Offer:
* Competitive salary (based on experience).
* A varied role combining technical design and customer engagement.
* Opportunities for career development and training.
* Friendly and supportive team environment.
* Company Pension.
* Employee Assistance Scheme.
* Bike to work scheme.
* Free on-site parking.
Work Location: Office-based
Work Office: Ballyshannon, Co Donegal.
Full-time position – Monday – Friday, 8 am – 5 pm.
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