Company DescriptionAserve Investigators Limited is Ireland's leading provider of tracing and process-serving solutions for clients in legal, financial, corporate, government, and semi-state sectors. With over a decade of industry expertise and a trusted client base of more than 1,200, we pride ourselves on professionalism, efficiency, and delivering excellence. Our services are supported by retired Garda professionals with over 30 years of experience, a global network, and certifications in Quality and Environmental Management Systems. Known for our confidentiality, accuracy, and compliance, Aserve maintains an industry leading success rate. We provide tailored solutions for tracing, process serving, and secure document handling to meet diverse business needs.Role DescriptionThe Research Administrator will support Aserve Investigators by conducting structured research, managing information, and providing high-quality administrative assistance. This role is ideal for a recent graduate with strong analytical skills, attention to detail, and an interest in research, investigations, or intelligence-led work.You will work closely with experienced investigators, gaining exposure to real-world research methodologies, data handling, and professional reporting standards. The successful candidate will also have an opportunity to gain experience in the service of legal proceedings and drafting of affidavits of service. You will also have an opportunity to assist with digital marketing and social media advertising to support Aserve Investigators.Key Responsibilities:Research & Information SupportConduct desktop research using open-source intelligence (OSINT), databases, and public recordsCollect, verify, and organise information from multiple sourcesAssist in background research and case preparation for investigationsMaintain accurate research logs and source referencesAdministrative & Case SupportProvide administrative support to investigators across multiple casesAssist with document preparation, formatting, and version controlMaintain secure and well-organised digital and physical case filesTrack case progress and support internal reporting requirementsData Handling & ComplianceHandle sensitive and confidential information in line with company policiesSupport compliance with data protection and regulatory requirementsFollow established research and documentation proceduresGeneral SupportLiaise professionally with internal team members and, where appropriate, external contactsSupport ad hoc research or administrative tasks as requiredDigital marketing and social media advertising, where neededPerson Specification:Essential Criteria2+ years' office-based experience (recent graduates considered if highly skilled)Strong written communication skills with the ability to summarise complex information clearlyExcellent attention to detail and high levels of accuracyStrong organisational and time-management skillsConfidence using Microsoft Office (Word, Excel, Outlook) or equivalentProfessional, discreet, and trustworthy approach to workBackground in legal, banking, or insurance highly advantageousDesirable CriteriaExperience conducting academic or applied researchFamiliarity with online research techniques or OSINT principlesInterest in investigations, intelligence, compliance, or risk analysisExperience handling confidential or sensitive informationKnowledge of data protection principles (e.g. GDPR)Skills & AttributesAnalytical and methodical thinkerCurious and proactive approach to researchAbility to work independently and as part of a small teamCalm under pressure and able to manage multiple tasksHigh ethical standards and integrityWhat We OfferCompetitive salary (DOE)On-the-job training and mentoring from experienced investigatorsOpportunities for skill development and career progressionSupportive and professional working environment