Overview
Job Overview We are seeking an experienced and passionate Department Manager to oversee and coordinate the operations of a key department within BrookLodge & Macreddin Village. This role requires a strong leader with managerial experience in a hospitality or service-oriented environment. The ideal candidate will be results-driven, customer-focused, and capable of fostering a positive team culture.
Key Responsibilities
* Oversee the daily operations of the assigned department, ensuring seamless service delivery and exceptional guest experiences.
* Drive departmental performance through sales, operational efficiency, and cost control.
* Lead, train, and develop a motivated team, fostering a collaborative and professional work environment.
* Implement and uphold high standards of service, ensuring compliance with health & safety, and operational policies.
* Work closely with other department managers and senior leadership to support overall business goals.
* Assist in strategic planning, budgeting, and financial management to enhance profitability.
* Continuously seek opportunities to improve guest satisfaction and operational processes.
Key Requirements
* Proven managerial experience in a hospitality, retail, or service industry setting.
* Strong leadership, communication, and team-building skills.
* Customer-focused with a passion for delivering outstanding service.
* Results-driven with a proactive approach to achieving business targets.
* Experience in operations, including sales, marketing, and financial oversight.
* Ability to adapt and problem-solve in a fast-paced environment.
What We Offer
* A dynamic and passionate management team.
* Opportunities for professional growth and career development.
* A supportive and collaborative work environment.
* The chance to work in a prestigious hospitality setting surrounded by natural beauty.
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