Job Purpose
The Branch Manager will be responsible for driving day to day sales growth within the branch, embracing sales initiatives across their hub, building strong customer relationships, and maintaining a high standard of branch presentation and service.
You will also be involved in carrying out some cash handling and dealing with customers over the phone.
What You'll Receive
20 days holiday allowance (increasing to 25 days when you hit 5 years of service)
Holiday buy scheme giving you the option to purchase an extra 5 days of annual leave
Free hire from our core range and 35% off for friends and family
Training and development, an inclusive and innovative culture, and wellbeing and healthcare support; with Mental health first aiders, an Employee Assistance Programme, and Healthcare Cashplans.
We also provide life assurance of twice your annual salary and access to our benefits portal with a range of options such as cycle to work scheme
Job Responsibilities
* Embracing sales campaigns and generating leads for the sales team
* Exceeding targets for sales, customer service, debt, and branch standards
* Demonstrating exceptional customer service skills in all aspects of the working day
* Maintaining professional standards of product knowledge
* Ensuring compliance with all systems, procedures, and processes
* Representing the company and values of the business and portraying a professional and businesslike image to all customers, potential customers, and other people you meet in the course of your work
* Being a key driver in health & safety
* Carrying out other tasks and duties as required
What You'll Bring
Sales experience in a fast-paced environment
Exceptional customer service experience
Strong communication skills
Negotiation skills
Knowledge of local markets
Driving license preferred but not essential
Skills:
* Team motivation
* Negotiation
* Communication
* Sales