Operational Excellence Lead
About the Role:
This is a senior leadership position responsible for driving operational excellence and best business practice across various divisions.
The successful candidate will be expected to lead process improvements that enhance service quality and efficiency, collaborating with executive-level management in the development of performance goals and long-term operational plans.
Key Responsibilities:
* Develop and implement process enhancements to optimise service delivery and value proposition
* Collaborate with senior management to establish strategic objectives and operational roadmaps
* Set clear goals for operational efficiency and productivity growth
* Conduct thorough reviews of current operational processes and recommend solutions for improvement
* Foster strong relationships with department heads, external partners, and vendors to inform operational decisions and strategy
* Design and implement strategies to drive program growth company-wide, identifying and implementing process improvements that maximise output and minimise costs
Requirements:
* Relevant Business Degree or equivalent experience
* Proven track record in senior leadership roles, preferably in operations or a related field
* Comprehensive knowledge of multiple operational functions, including finance, customer service, and people management
* Success in operating at a strategic level, building strong client relationships, and delivering value-based results
What We Offer:
Bidvest Noonan is a forward-thinking facilities management company with ambitious plans to expand its international presence. As a key member of our team, you will have the opportunity to contribute to our success and shape the future of our organisation.