Title: Air Freight Forwarder
Location: North County Dublin
Terms: Full-Time, Permanent, Office-Based
Package: €40,000 - €45,000, Pension
Our client is searching for a White Glove Airfreight Forwarder with a minimum of 3 years’ experience in air import/export and customs. This role is essential to the secure and efficient handling of high-value and sensitive items during transportation. The coordinator will liaise with clients, internal teams, and customs authorities to ensure smooth, compliant movement of shipments worldwide.
Key Responsibilities
* Oversee all aspects of white glove shipping, including air imports/exports, road transport, and customs clearance.
* Serve as the primary contact for our clients.
* Prepare and verify all shipping documentation: air waybills, customs declarations, import/export paperwork, and licences.
* Ensure compliance with customs regulations and relevant import/export procedures.
* Coordinate with internal departments (operations, transport, and technical teams) to ensure successful delivery and installation.
* Provide cost and time estimates for services such as transportation, crating, and customs handling.
* Maintain comprehensive records for tracking and customs compliance.
* Resolve logistical issues during transportation and provide solutions efficiently.
* Support invoicing, reporting, and other administrative functions within the operations team.
* Accompany freight airside and oversee loading onto aircraft to ensure secure and accurate handling of goods.
* Project manage the full freight life cycle — from initial booking and documentation through to final delivery, ensuring every stage meets client expectations and compliance requirements.
Requirements
* Minimum 3 years of experience in air import/export and customs, ideally within the white glove logistics or broader logistics sector.
* In-depth understanding of customs regulations and documentation.
* Excellent interpersonal and client service skills.
* Strong attention to detail and organisational ability; able to manage multiple projects concurrently.
* Self-driven and proactive with a team-oriented mindset.
* Competence in Microsoft Office (Word, Excel); experience with shipping/customs platforms is a plus.
* Comfortable working in a dynamic, time-sensitive environment.
* Willingness to assist in other operational tasks as needed.
* As this role requires access to airside areas, you must be able to pass a 5-year verifiable background check in compliance with aviation security regulations.
For a confidential discussion on this or any other current opportunity, please contact Nathan Browne
IAC-Oct25
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