Title: Air Freight Forwarder
Location: North County Dublin
Terms: Full-Time, Permanent, Office-Based
Package: €40,000 - €45,000, Pension
Our client is searching for a White Glove Airfreight Forwarder with a minimum of 3 years' experience in air import/export and customs.
This role is essential to the secure and efficient handling of high-value and sensitive items during transportation.
The coordinator will liaise with clients, internal teams, and customs authorities to ensure smooth, compliant movement of shipments worldwide.
Key Responsibilities
Oversee all aspects of white glove shipping, including air imports/exports, road transport, and customs clearance.
Serve as the primary contact for our clients.
Prepare and verify all shipping documentation: air waybills, customs declarations, import/export paperwork, and licences.
Ensure compliance with customs regulations and relevant import/export procedures.
Coordinate with internal departments (operations, transport, and technical teams) to ensure successful delivery and installation.
Provide cost and time estimates for services such as transportation, crating, and customs handling.
Maintain comprehensive records for tracking and customs compliance.
Resolve logistical issues during transportation and provide solutions efficiently.
Support invoicing, reporting, and other administrative functions within the operations team.
Accompany freight airside and oversee loading onto aircraft to ensure secure and accurate handling of goods.
Project manage the full freight life cycle — from initial booking and documentation through to final delivery, ensuring every stage meets client expectations and compliance requirements.
Requirements
Minimum 3 years of experience in air import/export and customs, ideally within the white glove logistics or broader logistics sector.
In-depth understanding of customs regulations and documentation.
Excellent interpersonal and client service skills.
Strong attention to detail and organisational ability; able to manage multiple projects concurrently.
Self-driven and proactive with a team-oriented mindset.
Competence in Microsoft Office (Word, Excel); experience with shipping/customs platforms is a plus.
Comfortable working in a dynamic, time-sensitive environment.
Willingness to assist in other operational tasks as needed.
As this role requires access to airside areas, you must be able to pass a 5-year verifiable background check in compliance with aviation security regulations.
For a confidential discussion on this or any other current opportunity, please contact Nathan Browne
IAC-Oct25
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