Job Summary
We are seeking a skilled Resource Manager to join our team. As a key member of our Advisory group, you will work closely with stakeholders to understand business needs and client requirements.
Your primary focus will be on evaluating resource planning to ensure quality staffing solutions for your teams. You will collaborate with service line leadership and internal/external client delivery teams to staff engagements and deliver exceptional results.
Main Responsibilities
* Partner with service line leaders and engagement leads to identify availability and fulfill roles (onshore/offshore)
* Provide analysis on key metrics such as availability, utilization, and open role status
* Identify issues, trends, and forecast vs. actual variances to drive operational excellence
* Resolve staffing conflicts and navigate escalations with support from the business
* Propose creative alternatives while understanding prioritization
* Serve as a point of contact for available team members within assigned coverage areas
* Understand technical skills, interests, and capacity to best align talent
* Acquire and maintain deep knowledge of clients and skills needs to support quality project execution
* Identify needs that cannot be fulfilled by upcoming supply and collaborate with Service Line Leadership and Talent Acquisition to ensure requisitions opened and filled
* Maintain a steady pulse on resource shortages and surpluses in assigned coverage areas
* Collaborate with Resource Manager colleagues and the business (onshore/offshore) to encourage resource sharing across all areas within the firm
* Partner with People & Culture teams to understand resource performance and collaborate with P&C to ensure scheduling decisions support development and growth of professional staff
* Minimize operational impact from employee turnover by implementing effective backfill strategies
* Influence retention through effective relationship management by understanding and aligning to employee preferences and career goals
* Provide information to relevant colleagues for the monthly forecast process to include shortages/surpluses, headcount management, and opportunities to increase utilization
* Participate in practice-wide strategic initiatives and projects in support of resource management strategy
Benefits
A fulfilling role in professional services where fresh thinking, collaboration, and diversity are valued. We offer an inclusive working environment, collaborative culture, flexible working options, opportunities for growth, and chances to shape the future for your clients. We respect and value your experience and want you to bring your authentic self to work.
About Us
We are a global organization with a presence in 149 countries. Our clients benefit from local knowledge, national expertise, and a global network to help them succeed.